HP 1 year standard business hours10 Incident PC Help Desk Service(UQ904E)
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HP PC Helpdesk Service gives professionals in small and medium-sized businesses access to advice and assistance for popular software applications, including multivendor Web browsers, word processing, antivirus, and mail applications from major software vendors such as Microsoft®, Adobe®, and BlackBerry®. This service is available on any model of PC, regardless of manufacturer or warranty level. HP PC Helpdesk Service provides you with a single source of telephone technical support, which includes advisory support and technical assistance on the features and usage of software business applications and utilities running in Microsoft operating system environments. It also includes advisory support on networking and related printing issues. The HP technician will remotely control the user’s PC or Windows® OS–enabled mobile device to troubleshoot software-related issues and questions. Your PC is a vital part of your business. As part of the HP PC Helpdesk Service features, you can also choose to receive PC tune up–related activities to help make sure your PC is running well.
HP 1 year standard business hours10 Incident PC Help Desk Service
** Lease products available through Hewlett-Packard Financial Services Company (HPFS) to qualified commercial customers in the U.S. and are subject to credit approval and execution of standard HPFS documentation. Lease prices shown are based upon HPFS’ current lease rates for premium risk rating customers (as determined by HPFS in its sole discretion). All customers may not qualify for this pricing. HPFS lease rates may vary depending upon HPFS’ credit review and approval of the customer and the transaction. Other restrictions may apply. HPFS reserves the right to change or cancel this program at any time without notice.
# Intel's numbering is not a measurement of higher performance.
The following Microsoft Windows footnotes apply only to PCs and are not applicable to Servers & Storage products:
For products with the Windows 7 Professional downgrade:
This system is preinstalled with Windows 7 Professional software and also comes with a license and media for Windows 8 Pro software. You may only use one version of the Windows software at a time. Switching between versions will require you to uninstall one version and install the other version. You must back up all data (files, photos, etc.) before uninstalling and installing operating systems to avoid loss of your data.
For products with Windows 7:
Systems may require upgraded and/or separately purchased hardware to take full advantage of Windows 7 functionality. Not all features are available in all editions of Windows 7. See http://www.microsoft.com/windows/windows-7/ for details.
For products with Windows 8:
Not all features are available in all editions of Windows 8. Systems may require upgraded and/or separately purchased hardware to take full advantage of Windows 8 functionality. See http://www.microsoft.com/windows/ for details.
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